Frequently Asked Questions

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We take cleaning seriously, which is why we put in the hard work to ensure we find the absolute best people to clean your home. The benefit of using Sigma Maids is your complete peace of mind, knowing your home cleaner will always be honest, trustworthy, and experienced.

Yes, we can come to your home for an in-person quote. But if you would like to save time, we can give you an estimate remotely. Our team of professional cleaners is hand-selected and skilled in their trade, and our cleaners are efficient and thorough either way. 

Cleaning service prices vary across the Kansas City Metro area. Pricing depends on the square footage, number of bedrooms and bathrooms, home condition, cleaning frequency, and whether or not it’s a professional company. On average, Sigma Maids costs anywhere from $250 to $500 for the first visit.

You can stay home while Sigma Maids is cleaning if you want. You do not need to be there when your cleaner arrives. If you won't be home to let the cleaner in, you can make a prior arrangement for your cleaner to gain entry.

At the time of your first booking, you may wish to meet your cleaners and walk them through your home.

The size and condition of your home will determine how long it will take to clean it. Every home will have different areas that require cleaning, floor styles, number of rooms, pets/no pets, etc. We suggest you guide our cleaners to prioritize any areas when they arrive at your home.

You may choose what and where we will clean to stay within your desired budget.

If you need extra cleaning done, or require something special let us know in advance.

Our team is usually comprised of two cleaning technicians including an on-site manager.

Absolutely! If you book a Recurring Clean, you will be assigned the same person you have come to know and trust.

Yes, all of our cleaners are vetted and formally trained before they’re hired. We only hire trustworthy and reliable professionals to ensure the safety of our customers and their homes.

Sure! We understand that things change,  and you may need to change your appointment day/time. Contact us to reschedule. 

Absolutely! You can purchase gift cards which will be emailed to the recipient. 

Yes, we offer discounts for customers who schedule recurring cleaning services. Please get in touch with us for more information about our pricing.

We want you to be delighted with our cleaning services. If, for any reason, you’re not happy with our work, please let us know within 24 hours, and we’ll come back within 48 hours to make it right.

With so much cleaning advice available, it’s easy to get confused. Here are some cleaning myths:

• Vinegar is a universal cleaner

Vinegar is praised as a natural cleaning staple. However, it is unsuitable for every surface. It is too acidic for wood finishes and surfaces like granite and marble, and it can wear down protective coatings and leave a dull appearance. Stick with pH-neutral cleaners to prevent long-term damage. Vinegar also does not kill bacteria like staphylococcus.

• You always have to use bleach

Bleach is a strong disinfectant, but it is not a cleaner. It does not clean surfaces by removing dirt. To effectively clean surfaces, you must use soap and bleach sparingly, if necessary.

Your cleaner will bring all the required cleaning products for your appointment. If you would like to read more about products and equipment click here.